Васильева, Елена, & Татьяна Николаевна Губина.
" CASE "SERVICE THROUGH THE EYES OF A CONSUMER" TO STUDY THE METHODOLOGY OF CUSTOMER DEVELOPMENT IN THE COURSE OF "INTERNET BUSINESS"." <em>Modern Information Technologies and IT-Education</em> [Online], 13.4 (2017): 197-206. Web. 11 Apr. 2026