ВАСИЛЬЕВА, Елена Викторовна; 						ГУБИНА, Татьяна Николаевна.
 CASE "SERVICE THROUGH THE EYES OF A CONSUMER" TO STUDY THE METHODOLOGY OF CUSTOMER DEVELOPMENT IN THE COURSE OF "INTERNET BUSINESS".
<strong>Modern Information Technologies and IT-Education</strong>, [S.l.], v. 13, n. 4, p. 197-206, dec. 2017.
ISSN 2411-1473. Available at: &lt;<a href="http://sitito.cs.msu.ru/index.php/SITITO/article/view/183" target="_new">http://sitito.cs.msu.ru/index.php/SITITO/article/view/183</a>&gt;. Date accessed: 03 july 2024.
doi: <a href="https://doi.org/10.25559/SITITO.2017.4.386">https://doi.org/10.25559/SITITO.2017.4.386</a>.