Experience of Digital Transformation of the Process of Quality Management of Documentation Support of Educational Programs
Abstract
The article presents the experience of continuous digital transformation of educational business processes on the example of the process of quality management of the documentation support of educational programs. The authors consider the features of the "flexible" digitalization technology: not from scratch, but for the most typical situation for modern educational institutions - on the basis of existing automation points, taking into account already used databases, information platforms and technologies.
According to the authors, the fundamental principle of the digital transformation of educational processes is the principle of implementing the digital transformation of process quality management, and not just “digitalization of the process”.
The article presents the author's technology for managing the quality of documentation support for educational programs as a multiloop control system with feedback.
The main results of the digital transformation of the process of managing the quality of documentation support for educational programs were to increase the content quality of the developed documentation support; ensuring the comparability of documentation in digital databases of all information management, automated, information systems involved in the management of educational processes; improving the performance discipline of all participants in the process; provide opportunities for process improvement.
A generalized system of recommendations is presented, which can be useful in the process of digital transformation of educational business processes, formed on the basis of the analysis of relevant publications, the study of positive domestic and foreign experience in the automation and digitalization of educational institutions, as well as on the basis of our own positive experience in creating, implementing and improving information management educational environments for educational organizations of various levels.
References
2. Bidaibekov E., Grinshkun V. How the Education System Should Respond to the Technological Development and Informatization of the Society. In: Sukhomlin, V., Zubareva, E. (eds.) Modern Information Technology and IT Education. SITITO 2017. Communications in Computer and Information Science. Vol. 1204. Cham: Springer; 2021. p. 26-33. https://doi.org/10.1007/978-3-030-78273-3_3
3. Troyan L.A., Kravchenko L.A. The Modern Paradigm and Components for the Modernization of Higher Education. Education and Self Development. 2021;16(3):110-114. (In Russ., abstract in Eng.) https://doi.org/10.26907/esd.16.3.10
4. Kuzina G.P. The concept of a digital transformation of a traditional university to a "digital university". E-Management. 2020;3(2):89-96. (In Russ., abstract in Eng.) https://doi.org/10.26425/2658-3445-2020-2-89-96
5. Uvarov A.Yu. From computerization to digital transformation of education. Informatika i obrazovanie = Informatics and education. 2019;(4):5-11. (In Russ., abstract in Eng.) https://doi.org/10.32517/0234-0453-2019-34-4-5-11
6. Bygstad B., Øvrelid E., Ludvigsen S., Dæhlen M. From dual digitalization to digital learning space: Exploring the digital transformation of higher education. Computers and Education. 2022;182:104463. https://doi.org/10.1016/j.compedu.2022.104463
7. Li M., Jotikasthira N., Pu R. Digitalization, knowledge sharing and higher education for sustainable development. World Journal on Educational Technology: Current Issues. 2022;14(5):1468-1484. https://doi.org/10.18844/wjet.v14i5.7713
8. Berei E.B., Pusztai G. Learning through Digital Devices Academic Risks and Responsibilities. Education Sciences. 2022;12(7):480. https://doi.org/10.3390/educsci12070480
9. Galimullina E.Z., Bochkareva A.V. Application of cloud services for the development of a digital educational environment of a teacher. Modern problems of science and education. 2021;(5):13. (In Russ., abstract in Eng.) https://doi.org/10.17513/spno.31094
10. Börnert-Ringleb M., Casale G., Hillenbrand C. What predicts teachers use of digital learning in Germany? Examining the obstacles and conditions of digital learning in special education. European Journal of Special Needs Education. 2021;36(1):80-97. https://doi.org/10.1080/08856257.2021.1872847
11. Markelov K.A., Polyanskaya E.V., Mineva O.K., Taran V.N. Paradigm Transformation of Education System in Digital Reality. CEUR Workshop Proceedings. 2021;2914:186-198. EDN: RHZUWI
12. Stepanenko A.A., Feshchenko AV. "Digital footprint" of the student: search, analysis, interpretation. Open and distance education. 2017;(4):58-62. (In Russ., abstract in Eng.) https://doi.org/10.17223/16095944/68/9
13. Shabanov G.A., Rastyagaev D.V. University Digitalization: Reality and Expectations. Higher Education Today. 2020;(1):2-7. (In Russ., abstract in Eng.) http://doi.org/10.25586/RNU.HET.20.01.P.02
14. Pashkov M.V., Pashkova V.M. Problems and risks of digitalization of higher education. Vysshee obrazovanie v Rossii = Higher Education in Russia. 2022;31(3):40-57. (In Russ., abstract in Eng.) https://doi.org/10.31992/0869-3617-2022-31-22-3-40-57
15. Sukhomlin V.A., Zubareva E.V., Yakushin A.V. Methodological Aspects of the Digital Skills Concept. Modern Information Technologies and IT-Education. 2017;13(2):146-152. (In Russ., abstract in Eng.) https://doi.org/10.25559/SITITO.2017.2.253
16. Shevchuk E.V., Shpak A.V. Experience of creating and implementing information-managing educational environment at university and features of its adaptation at Lyceum. Informatika i obrazovanie = Informatics and education. 2019;(2):47-55. (In Russ., abstract in Eng.) https://doi.org/10.32517/0234-0453-2019-34-2-47-55
17. Shevchuk E.V., Shpak A.V. Digital transformation of quality management of educational business processes. RUDN Journal of Informatization in Education. 2023;20(2):159-175. (In Russ., abstract in Eng.) https://doi.org/10.22363/2312-8631-2023-20-2-159-175
18. Karpik A.P. Modern conceptual approaches to the quality of education. Current issues of education. 2016;(1):3-5. (In Russ., abstract in Eng.) EDN: ZWPAXT
19. Seredovich S.V., Gorobcova O.V. Electronic information and educational environment - driver of education quality. Current issues of education. 2019;1:3-8. (In Russ., abstract in Eng.) EDN: SOOBPM
20. Udzhukhu I.A., Meshvez R.K., Manchenko Yu.V., Galyunko T.E. Electronic information and educational environment of a modern university: concept, structure, application. Vestnik Majkopskogo gosudarstvennogo tehnologičeskogo universiteta = Bulletin of Maikop State Technological University. 2020;(1):113-121. (In Russ., abstract in Eng.) https://doi.org/10.24411/2078-1024-2020-11011
21. Vorobyova O.V. Improving the documentation support for the management of university activities. Bulletin of the Association of Universities of Tourism and Service. 2007;(2):63-66. (In Russ., abstract in Eng.) EDN: LLAMKZ
22. Golerova S.N. Quality management of vocational education programs at the university based on benchmarking. Vestnik Sibirskogo instituta biznesa i informacionnyh tehnologij = Herald of Siberian Institute of Business and Information Technologies. 2018;(2):104-109. (In Russ., abstract in Eng.) EDN: XQRVGH
23. Alashwal M. Curriculum Development Based on Online and Face-to-Face Learning in a Saudi Arabian University. Journal of Curriculum and Teaching. 2020;9(3):141-148. https://doi.org/10.5430/jct.v9n3p141
24. Kayyal M., Gibbs T. Applying a quality assurance system model to curriculum transformation: Transferable lessons learned. Medical Teacher. 2012;34(10):e690-e697. https://doi.org/10.3109/0142159X.2012.687486
25. Rymkevich Ya.A. Digital transformation of the documentation support of an educational organization (a system of documentation of a secured type). Education and Law. 2021;(10):251-255. (In Russ., abstract in Eng.) https://doi.org/10.24412/2076-1503-2021-10-252-255
This work is licensed under a Creative Commons Attribution 4.0 International License.
Publication policy of the journal is based on traditional ethical principles of the Russian scientific periodicals and is built in terms of ethical norms of editors and publishers work stated in Code of Conduct and Best Practice Guidelines for Journal Editors and Code of Conduct for Journal Publishers, developed by the Committee on Publication Ethics (COPE). In the course of publishing editorial board of the journal is led by international rules for copyright protection, statutory regulations of the Russian Federation as well as international standards of publishing.
Authors publishing articles in this journal agree to the following: They retain copyright and grant the journal right of first publication of the work, which is automatically licensed under the Creative Commons Attribution License (CC BY license). Users can use, reuse and build upon the material published in this journal provided that such uses are fully attributed.
