Education Quality Assessment by Students
as Part of an Independent Education Quality Assessment within the Quality Management System Implementing Framework
Abstract
The quality issue has long been one of the most important factors in education. Tools have appeared with which you can evaluate the education quality in practice. This measurement makes visible the approaches underlying the subjective quality definition. Education quality control is implemented through quality management systems that cover various processes occurring in educational institutions and include a wide range of activities, such as large-scale assessment and students testing, training programs assessment, technical and library support, faculty members and management personnel activities assessment, students’ material mastery monitoring. Currently, the quality management system implementation is a widespread practice for educational organizations at various levels. One of the quality management system elements is an independent education quality assessment, which includes students preparedness and graduates level monitoring by employers, assessing the students training quality during current and intermediate certifications, monitoring the students’ attitude to the learning process and its conditions, and much. Quality control measures ensure that training is delivered to an appropriate standard, in turn allowing applicants to make informed choices. It also ensures consistency in data collection and processing, while preventing personal bias from influencing the results. This article discusses the students’ assessment of: received education quality, the teaching staff work, technical support, and educational materials provision etc. Also, as part of survey, there were investigated the questions of the forms used and preferred by students to assess the quality of knowledge, skills and abilities during intermediate certification. Received results were compared for the 2021-2022 and 2022-2023 academic years.
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